98jl Privacy Policy — How We Handle Your Personal Data
Last updated: January 2025 | Effective date: January 2025
This policy explains what data 98jl collects, why we collect it, how we protect it, and what rights you have as a player in the Philippines.
What Information 98jl Collects
We collect only what we need to provide a safe, personalised, and compliant gaming experience.
Account & Identity Information
When you register at 98jl, we collect your full name, date of birth, email address, mobile number, and a government-issued ID reference for age and identity verification. This information is mandatory under Philippine regulations governing online gaming platforms and is used to create and maintain your account securely. We verify that all registered players are at least 21 years of age as required by applicable Philippine law. Your account credentials are stored in encrypted form, and we never display your password in plain text to any party. Providing accurate information ensures your account remains accessible and your winnings are properly attributed to you.
Device & Browser Data
98jl automatically records technical details about the device you use when accessing our platform, including your IP address, browser type and version, operating system, screen resolution, and session timestamps. This data helps us detect suspicious login attempts, prevent unauthorised access, and optimise our mobile experience for Filipino players who predominantly access us via smartphones. Device fingerprinting is used strictly for fraud prevention and is never shared with advertising networks. We retain this technical log data for a limited period consistent with security best practices. If you access 98jl through our dedicated mobile app, app version and crash-report data may also be collected to improve stability.
Payment & Transaction Information
To process deposits and withdrawals in Philippine Peso (PHP), 98jl collects payment-related information such as your chosen payment method, transaction reference numbers, deposit amounts, and withdrawal requests. We support popular local payment channels used across the Philippines, and all financial data is transmitted over encrypted connections. We do not store full card numbers or full bank account details on our servers; sensitive payment credentials are handled by our certified payment processors. Transaction records are retained for regulatory audit purposes and to resolve any disputes about your account balance. We may also collect your GCash or e-wallet reference information solely for the purpose of completing your withdrawal accurately.
Usage & Gameplay Data
We track how you interact with 98jl — which games you play, how long your sessions last, your betting history, and the features you use most often. This behavioural data is used to personalise your gaming experience, surface relevant promotions, and fulfil our responsible gaming obligations by identifying unusual activity patterns. Gameplay records are also required for dispute resolution if a game outcome is ever questioned. Aggregated, anonymised usage statistics may be used internally to improve our platform and game offerings. We do not use your gameplay data to build advertising profiles that are shared with external marketing companies.
Why We Use Your Data
Every piece of information we collect serves a clear, legitimate purpose tied to delivering and improving our service.
- Account creation & authentication: Your personal details allow us to create a unique, secure account and verify your identity each time you log in to 98jl from the Philippines or abroad.
- Processing transactions: Payment data is used solely to complete your PHP deposits and withdrawals promptly and accurately, and to maintain a full transaction history for your records.
- Customer support: When you contact our support team, we access your account and transaction history to resolve your inquiry efficiently without asking you to repeat information.
- Regulatory compliance: Philippine gaming regulations require us to maintain identity and transaction records, conduct Know Your Customer (KYC) checks, and report certain activity to relevant authorities. We fulfil these obligations using the data you provide.
- Platform improvement & personalisation: Anonymised usage analytics help our development team prioritise features, fix bugs, and tailor game recommendations so your 98jl experience stays fresh and relevant.
- Security & fraud prevention: Device data and login activity are monitored continuously to protect your account from unauthorised access and to prevent money laundering or other financial crimes.
- Responsible gaming: Gameplay patterns and self-exclusion requests are tracked to enforce deposit limits, cooling-off periods, and account restrictions in line with our Responsible Gaming commitments.
Cookies & Tracking Technologies
We use cookies and similar tools to keep the platform running smoothly and to understand how players navigate our site.
Essential Cookies
These cookies are strictly necessary for 98jl to function. They maintain your login session, remember your language preference, and keep your cart or game state intact as you navigate between pages. Without essential cookies, basic features like signing in and staying logged in would not work. These cannot be disabled while you are using our platform.
Analytics Cookies
We use internal analytics cookies to understand aggregate patterns — for example, which pages players visit most, where sessions end, and how load times vary across devices common in the Philippines. All analytics data is anonymised before analysis and is never linked back to individual player identities. These insights guide our product roadmap without compromising your privacy.
Preference Cookies
Preference cookies remember choices you make on 98jl — such as your preferred game lobby view, notification settings, and display options. They make your experience more convenient by removing the need to reconfigure settings on every visit. These cookies do not track you across other websites and expire when you clear your browser data or after a set period of inactivity.
You can manage or clear cookies at any time through your browser settings. Please note that disabling essential cookies will affect platform functionality. We do not use third-party advertising cookies or cross-site tracking pixels. For detailed information on managing cookies in your specific browser, refer to your browser's help documentation.
Data Storage & Security Measures
Protecting your data is a technical and organisational commitment we take seriously at every layer of our infrastructure.
All data transmitted between your device and 98jl's servers is protected using TLS 1.2 or higher encryption, ensuring that your personal information and payment details cannot be intercepted in transit. Our servers are hosted in secured data centres with restricted physical access, continuous monitoring, and redundant backup systems designed to prevent data loss. We apply the principle of least privilege, meaning individual team members only have access to the data they need to perform their specific roles — support agents cannot access raw payment credentials, for example.
Passwords are hashed using industry-standard algorithms, and we never store passwords in recoverable plain-text form. We conduct regular internal security audits and vulnerability assessments to identify and patch any weaknesses before they can be exploited. Two-factor authentication (2FA) is available for all 98jl player accounts and is strongly encouraged, especially when accessing from a new device or location in the Philippines.
We retain personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by Philippine law. Account data is typically retained for five years following account closure to satisfy regulatory audit requirements. When data is no longer needed, it is securely deleted or anonymised in accordance with our data retention schedule.
When and With Whom We Share Data
98jl does not sell your personal data. We share it only where necessary to operate our service or comply with legal obligations.
Payment Processors
To handle deposits and withdrawals in PHP, we share the minimum necessary payment information with licensed payment processors and local financial institutions. These processors are bound by strict data handling agreements and are themselves compliant with applicable payment security standards. We do not share more information than is required to complete a transaction.
Regulatory & Legal Authorities
We may be required by Philippine law or by court order to disclose player data to regulatory bodies, law enforcement agencies, or anti-money-laundering authorities. In all such cases, we disclose only the information specifically requested and retain a record of the disclosure. We will notify affected players of such disclosures where we are legally permitted to do so.
Service Providers
We work with carefully selected technology service providers — such as cloud infrastructure partners and customer support tools — who process data on our behalf. All such providers are vetted, contractually bound to protect your data, and are not permitted to use it for their own purposes. They act solely under our instructions and applicable data protection obligations.
What We Never Do
We never sell, rent, or trade your personal data to third-party advertisers, data brokers, or marketing companies. We do not share your gameplay history or financial data with social media platforms. Your identity is never disclosed to other players on the 98jl platform. We do not share data internationally except where required by our core service infrastructure, and in those cases, appropriate safeguards are in place.
Your Rights as a 98jl Player
You have meaningful control over your personal data. Here is what you can request and how.
Right to Access
You may request a copy of the personal data 98jl holds about you at any time. We will respond within a reasonable timeframe and provide information in a clear, readable format.
Right to Correction
If any of your personal information on file with us is inaccurate or outdated, you have the right to request a correction. You can update basic details directly through your account settings, or contact our support team for more complex changes.
Right to Deletion
You may request that we delete your personal data. We will honour such requests subject to any legal retention obligations. Note that if you have pending withdrawals or open regulatory obligations, some data must be retained until those matters are resolved.
Right to Restrict Processing
In certain circumstances, you may ask us to limit how we use your data — for example, while a dispute about its accuracy is being resolved. We will honour such requests and inform you before lifting any restriction.
Right to Data Portability
Where technically feasible, you may request your personal data in a structured, machine-readable format. This right applies to data you have provided to us directly and which is processed by automated means.
Right to Object
You may object to the processing of your personal data for specific purposes. Where your objection is upheld, we will cease that processing activity unless we have compelling legitimate grounds that override your interests.
To exercise any of these rights, please contact our support team via the details in the section below. We aim to acknowledge all requests within 48 hours and resolve them within 30 days.
Protection of Minors
98jl operates a strict no-minors policy and takes proactive steps to keep our platform safe from underage access.
98jl is strictly an adults-only platform. We do not knowingly collect personal information from anyone under 21 years of age, as required under Philippine gaming law. Age verification is a mandatory step during registration, and we reserve the right to request additional identity documentation at any time to confirm a player's age before allowing account activation or processing any withdrawals.
If we discover or have reason to believe that an account belongs to someone under the legal gaming age, we will immediately suspend the account, freeze any funds pending investigation, and securely delete all personal data associated with that account in accordance with our data retention policy. We will not process any withdrawal requests from such accounts until the investigation is complete.
We encourage parents and guardians in the Philippines to use available parental control tools to restrict access to online gaming platforms. If you believe a minor has registered on 98jl, please contact our support team immediately so we can investigate and act promptly. We treat the protection of minors as a non-negotiable responsibility and cooperate fully with any investigation by Philippine authorities related to underage gambling.
Policy Updates & How to Reach Us
We keep this policy current and will always let you know when something meaningful changes.
Changes to This Privacy Policy
98jl may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or service offerings. When we make material changes, we will update the "Last updated" date at the top of this page and notify registered players via email or an in-platform notice at least seven days before the changes take effect. We encourage you to review this page periodically so you stay informed about how we are protecting your data.
Continued use of the 98jl platform after the effective date of any updated policy constitutes your acceptance of the revised terms. If you do not agree with changes to this Privacy Policy, you should stop using our services and may request account closure by contacting our support team.
Contact Our Support Team
If you have questions about this Privacy Policy, wish to exercise your data rights, or need to report a privacy concern, please get in touch with our dedicated support team. We are available around the clock to assist players across the Philippines.
Play Responsibly on 98jl
Your privacy and wellbeing go hand in hand. Explore our Responsible Gaming page to learn about the tools and limits available to all Philippine players on our platform.